Track My Order

Normally, we expect all European orders to arrive at their destination within approximately two weeks of shipping. However, should your order exceed this estimated delivery period, we urge you to first check with your local mail delivery office to ascertain the status of your package. If this initial step does not provide the satisfaction you seek, we invite you to contact us via email. Our dedicated team is always ready to assist you in resolving any issues that may arise during the shipping process.

We’re committed to ensuring a seamless and efficient shopping and shipping experience for our customers. Unless otherwise indicated on a product’s listing, we aim to have all orders packed and on their way to you within a maximum of one week from the time of purchase. We take pride in keeping you informed about any deviations from this policy and you can expect to receive relevant notifications via email.


Track an Order Prior to Shipping

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.


Track an Order Once Posted

Your online purchases with us are secured with our reliable, tracked, and signed delivery service. When your order ships, you’ll receive an email containing a unique tracking number. This number allows you to monitor the progress of your delivery with ease.

While we don’t endorse specific tracking services, we highly recommend using either ParcelsApp or TrackItOnline. Both are free to use and offer comprehensive tracking capabilities. Other similar services are also available, offering a variety of options for you to choose from.

Should you encounter any issues or have any questions about your order, don’t hesitate to get in touch. Our team is committed to providing exceptional customer service and is here to assist you promptly and effectively. We value your satisfaction and are dedicated to resolving any concerns you may have swiftly.


See our Shipping FAQ to find out more about orders and shipping