Payment Options

Welcome to Freaky Cacti, where we prioritise your privacy, simplicity and cacti! Our minimum order value is €15 (not including shipping). Currently, we accept payment exclusively via SEPA (European) bank transfer, denominated in Euros. However, we’re excited to share that we’re working towards expanding our payment methods to include other options within the year. Stay tuned by joining our mailing list to be the first to know when this transition takes place.

Once you’ve placed your order, we’ll send you payment instructions, which include our bank details and a unique order reference. Remember, when making your bank transfer, input only your order reference as the transfer reference. This payment should be made in Euros. Don’t forget to account for any additional fees in your transfer to ensure we receive the total amount due for your purchase. Upon receipt of your payment, we’ll confirm it via email and dispatch your goods within one week – sometimes slightly longer during peak periods.

Please note that it typically takes up to three days from your bank transfer for the funds to clear in our account. If you haven’t received any updates from us after this time, feel free to reach out to us via email. Any orders left unpaid for a week or more will be automatically cancelled by our system, to maintain the integrity of our operations. We’re only an email away if you need assistance!

European Union customers – Payment options

SEPA (€EUR)Free~24 hoursYesThe SEPA system is a secure, reliable, and easy payment option for direct bank-to-bank transfers in Euros. It not only speeds up the payment process but also reduces the number of parties involved. To use this option, select ‘SEPA’ at Checkout. Note: Do not make your transfer directly from a non-€EUR/non-EU account (including Channel Islands) as we will refund you, minus the fees incurred by our bank for non-€EUR transfers.

Contact us via email if you encounter any issues!