Age and Country Restrictions

Welcome to our community of cactus freaks! Freaky Cacti is a responsible and ethical company; this page details all of the age and country restrictions applying to our store. Prior to making your order, please also read our Terms and Conditions and our GDPR and Privacy Policy.


Age Restrictions

As part of our commitment to responsible selling, we adhere strictly to age verification at checkout. Our policy is clear and straightforward: we do not sell anything to individuals under the age of eighteen. This is not a arbitrary rule, but a necessary step to protect both our customers and our business. We kindly ask all customers to confirm their age at the checkout when making a purchase. This process is designed to ensure the safety and legality of our transactions. We believe in transparency and want you to know exactly what to expect when shopping with us. Thank you for your understanding and cooperation in this matter. We are committed to providing a secure and enjoyable shopping experience for all our customers, and we appreciate your respect for our age restriction policy.


Shipping Country Restrictions

Currently, we ship our plants and other products only within the European Union – with the unfortunate exception of Denmark, Ireland and Norway. This is due to local legislation.

To stay updated on our latest shipment locations, join our mailing list now. You’ll be the first to know when we’re ready to deliver to new regions. We appreciate your understanding and look forward to serving you soon! Feel free to contact us if you’d like to further discuss potential shipping options for your country of residence.

As a conscientious retailer, we are committed to complying with all applicable laws and regulations. Regrettably, a small percentage of our offerings may not be available for purchase in certain nations or states due to these legal constraints. We aim to ensure that this information is clearly communicated on our product pages for these locations. However, it’s crucial to understand that it’s challenging for us to keep abreast of all the respective international regulations. We therefore encourage you to familiarise yourself with any relevant policies set by your own country before making a purchase. We regret to inform you that we cannot issue refunds for orders that are rejected by Customs. Affected listings will remain accessible for informational purposes, enabling you to stay updated on the products we love.